How DANA and QRIS Records Are Used
We use the details needed to create and maintain your account, confirm phone access, respond to support requests, and match payment activity with the account that initiated it. For DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity, our records can include a reference number,
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amount, status, timestamp, and the account identifier supplied during the transaction; we do not need your wallet password to check a receipt. Device type, browser settings, approximate network details, and cookie choices help us protect sessions and diagnose sign-in issues. We may share limited data with
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payment or technical service providers only when their role requires it. We retain records for operational, dispute, or legal needs, then remove or anonymise them when they are no longer needed. Service access is where local law permits, and this policy is applied with that jurisdictional
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context.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.